Your privacy is a foundation of trust at 299bdt. This Privacy Policy explains in plain, formal English exactly what personal data we collect from Bangladeshi players, why we collect it, how we use it, and the rights you hold over your own information.
Six core principles that guide how 299bdt handles every piece of data associated with your account and activity on our platform.
Every connection between your device and 299bdt is protected by industry-standard 256-bit SSL/TLS encryption. No data you transmit to us — including login credentials, payment details, or personal information — travels in plain text over the network.
299bdt does not sell, rent, or commercially trade your personal data to any third party for their own marketing purposes. Your information is used solely to operate your account, process transactions, and improve your experience on the platform.
You have the right to request a full copy of the personal data 299bdt holds about you, and — subject to legal retention obligations — to request that your data be deleted. Requests can be submitted at any time to [email protected].
Transactions processed via bKash, Nagad, Rocket, and Upay are handled through secure, tokenised connections. 299bdt does not store your full mobile banking PIN or OTP. Payment credentials are managed directly by your respective mobile financial service provider.
299bdt collects only the personal data that is strictly necessary to operate a safe and compliant gaming platform. We do not collect sensitive categories of data such as biometric information, health records, or religious beliefs.
If you have opted in to receive promotional communications from 299bdt, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of prior processing or your ability to use the platform.
This Privacy Policy is issued by 299bdt ("Company", "we", "us", "our"), the operator of the online casino and sports betting platform available at https://299bdt.bio ("Platform"). 299bdt is designed, developed, and operated specifically for players based in Bangladesh. All services on the Platform are provided exclusively in English and all financial transactions are denominated in Bangladeshi Taka (BDT).
For the purposes of data protection, 299bdt is the data controller in respect of all personal information collected from users ("Player", "you", "your") who register for or interact with the Platform. Any questions regarding the collection, use, or handling of your personal data may be directed to our support team at [email protected].
299bdt collects personal data through several channels: directly from you when you register an account or contact support; automatically when you use the Platform; and from third-party payment processors when you make a deposit or withdrawal. The categories of personal data we collect are described below.
When you register a 299bdt account, we collect your full legal name, date of birth, residential address (Bangladesh), mobile phone number, and a username of your choosing. This information is required to create and verify your account and to ensure compliance with our age-verification obligations.
When you make a deposit or withdrawal, we collect records of the transaction including the payment method used (bKash, Nagad, Rocket, or Upay), the mobile wallet number associated with the transaction, the amount in BDT, and the date and time of the transaction. We do not store your full mobile banking PIN, OTP, or card number.
We collect records of your activity on the Platform, including games played, bets placed, amounts wagered, results of bets, bonuses claimed, and session timestamps. This data is maintained for account integrity, responsible gaming monitoring, dispute resolution, and regulatory compliance purposes.
We automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, and session duration. This data is collected via server logs and first-party cookies and is used to maintain platform security and improve user experience.
When you contact 299bdt support via email or any other channel, we retain records of the communication, including the content of your message and any attachments. This is necessary for us to resolve your enquiry and maintain a record of support interactions.
| Data Category | Examples | Source |
|---|---|---|
| Identity & Contact | Name, date of birth, address, phone number | Provided by you at registration |
| Financial & Transaction | bKash/Nagad wallet number, BDT amounts, timestamps | You & payment processors |
| Gaming Activity | Bets, game results, bonus history, session logs | Platform systems (automatic) |
| Technical & Usage | IP address, browser, device, pages visited | Automatically via server logs |
| Communications | Support emails, chat transcripts | Provided by you via support channels |
299bdt uses your personal data for the following specific purposes. We only process data where we have a lawful basis to do so, as explained in Section 4.
299bdt processes your personal data on the following legal grounds:
The majority of the personal data we collect — including identity data, financial data, and gaming activity data — is processed because it is necessary for the performance of the contract between you and 299bdt (as set out in our Terms & Conditions). Without this data, we cannot create or operate your account, process your transactions, or provide the gaming services you have requested.
Certain processing activities, including KYC verification, age verification, anti-money laundering checks, and the retention of transaction records, are required by law or by the operational standards applicable to online gaming platforms. We process data for these purposes to fulfil our legal obligations.
We process technical and usage data, communications data, and certain security-related data on the basis of our legitimate interests in maintaining a secure, fair, and functional platform for all 299bdt players. We have assessed that our legitimate interests are not overridden by your privacy rights in respect of these processing activities.
Where we send marketing communications or use non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
299bdt does not sell your personal data. We share your data only in the following limited circumstances:
We share the minimum necessary transaction data with our mobile financial service partners — bKash, Nagad, Rocket, and Upay — solely to process your deposits and withdrawals. Each of these partners operates under its own privacy policy and data protection obligations. 299bdt is not responsible for how these third-party services handle data beyond the scope of our transaction instructions.
When you play a game on the 299bdt Platform that is provided by a third-party studio (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi), limited technical session data may be transmitted to that studio's servers solely to enable gameplay. No additional personal data (such as your name, address, or payment details) is shared with game studios.
299bdt may disclose your personal data to law enforcement agencies, government authorities, or other competent bodies in Bangladesh where we are required to do so by a lawful order or legal obligation. We will not disclose data to authorities beyond the scope of any such lawful instruction.
In the event that 299bdt undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the relevant privacy policy of the acquiring entity before your data is transferred.
299bdt uses first-party cookies and similar technologies to operate essential platform functions. We do not use third-party advertising cookies or behavioural tracking tools.
These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language and display preferences, and ensure the security of your session. Essential cookies cannot be disabled without preventing you from using the Platform.
With your consent, 299bdt may use first-party analytics cookies to understand how players navigate the Platform, which pages are most visited, and where users encounter difficulties. This data is used in aggregated, anonymised form to improve the Platform. You may opt out of analytics cookies by contacting [email protected].
Session cookies expire when you close your browser. Persistent cookies used for security and preference purposes are retained for a maximum of 12 months from the date of your last visit to the Platform, after which they are automatically deleted.
299bdt retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation / AML compliance |
| Financial & Transaction Records | 7 years from date of transaction | Legal obligation / financial records |
| Gaming Activity Logs | 3 years from date of activity | Contractual / dispute resolution |
| Support Communications | 2 years from date of last interaction | Legitimate interests |
| Technical & Usage Logs | 12 months from collection | Legitimate interests / security |
| Marketing Consent Records | Duration of consent + 1 year after withdrawal | Legal obligation (consent evidence) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised and aggregated data may be retained indefinitely for statistical analysis purposes.
As a 299bdt player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.
You have the right to request a copy of all personal data that 299bdt holds about you. We will provide this information in a structured, commonly used, and machine-readable format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly via your account settings, or by contacting support.
You may request that 299bdt delete your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you have withdrawn consent and there is no other lawful basis for processing; or (c) the data has been unlawfully processed. Erasure requests are subject to our legal retention obligations — data that must be retained by law cannot be erased before the applicable retention period expires.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is contested or while a legitimate interest assessment is being reviewed.
Where processing is based on your consent or on a contract, you have the right to receive your personal data in a portable format and to have it transmitted to another controller where technically feasible.
You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such a request, we will cease all marketing communications to you immediately.
299bdt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 299bdt employs robust security practices, no digital system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in risk to your rights, 299bdt will notify affected players as promptly as practicable, consistent with any lawful investigation requirements.
The 299bdt Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any individual under the age of 18. If 299bdt becomes aware that personal data has been collected from an individual who is under 18, that account will be immediately suspended, the data will be deleted, and any deposits will be returned after investigation.
299bdt uses date-of-birth verification as part of the registration process and reserves the right to request documentary proof of age at any stage of the account lifecycle to enforce this policy.
The 299bdt Platform integrates with a number of third-party service providers whose services are essential to platform operations. These include payment processors (bKash, Nagad, Rocket, Upay) and game studio content providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi). Each of these third parties operates under its own privacy policy and data protection framework.
299bdt carefully selects third-party partners and requires that any partner with whom we share data maintains appropriate data security standards consistent with the sensitivity of the data involved. We enter into data processing agreements with relevant third parties to govern the terms on which they may process data on our behalf.
The 299bdt Platform does not contain links to external websites beyond those required for gameplay. Should any third-party links appear in the context of game content, 299bdt is not responsible for the privacy practices of those external destinations, and we encourage you to review the relevant privacy policy before providing any personal data to a third-party website.
299bdt reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their contact details.
Your continued use of the 299bdt Platform following the posting of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how your data is being protected.
For all privacy-related enquiries, data rights requests, or concerns about how 299bdt handles your personal information, please contact our support team:
This Privacy Policy was last reviewed and updated in January 2026. It is written in English and applies exclusively to the 299bdt Platform operating at https://299bdt.bio for players based in Bangladesh.
299bdt never sells your personal data. All information is encrypted, stored securely, and used only to operate your account and provide our services to Bangladeshi players.
Your privacy is protected at every step. Now that you understand how we handle your data, explore the full range of games and sports betting markets available on 299bdt. 18+ only — please play responsibly.
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